The Caring Continues

Our Caring Continues options have been designed to offer support, and a little luxury, for Mater Mothers' Private Brisbane mums. We want your stay with us and journey home, to be safe, comfortable and as smooth as possible by providing exceptional support. 

We've created two packages to choose from which you can enjoy either in the comfort of your own home, or at the luxurious Emporium Hotel South Bank.

If you are considering choosing one of our Caring Continues options after the birth of your baby, you meet the eligibility criteria and your doctor agrees that both you and your baby are well enough, you may choose one of the following options to help you settle into family life comfortably.

Mater Moments at Emporium Hotel South Bank

A luxurious support option for private mums.

Mater Moments at Emporium provides you with an opportunity to enjoy all of the creature comforts of a boutique hotel, while having 24/7 access to a Mater Mothers’ Private Brisbane team member. 

It’s the perfect way for your family to get to know your little one.

This option includes:

  • two nights at Emporium Hotel South Bank
  • three specially designed room-service meals per day for mum
  • luxury transfer from Mater to the Emporium
  • Mater Mothers’ Private Brisbane nurse or midwife in the hotel 24/7
  • daily visits by a Mater Mothers’ Private Brisbane midwife.

Available to mums, babies  and families who are well enough to be discharged from Mater Mothers' Private Brisbane on day 2 (or day 3 for caesarean birth).

Register your interest

*Please note, Mater Moments at Emporium is subject to eligibility and availability. 

What our mums have to say...

“It’s just been so nice having quality time to bond with Hugo before going home. Raymond and I have had time to reconnect with each other and also spend time with just Hugo.” Hannah

“Staying at the Emporium was a treat. I was able to order food and have it delivered and not have to do the washing and ironing and look after the kids straight away. It was a really nice way to ease my way back home.” Danielle

“The whole experience has made us feel so special. We’ve felt so comfortable and supported knowing there’s a midwife right there if we need her. We absolutely recommend it!” Kate


Helping Hand at Home

Settling into family life can be easier said than done, so we’d like to take care of some of the little things that make a big difference. The Helping Hand at Home option includes:

  • a $200 Coles Myer voucher (to help with some of your new family needs).

Available to mums and babies who are well enough to be discharged from Mater Mothers' Private Brisbane on day 3 (or day 4 for caesarean birth).


If you’d like to choose one of our Caring Continues options, please talk to your doctor or midwife as soon as possible. You can also speak to our team on 07 3163 1782.


Frequently asked questions

Eligibility criteria

To be eligible for The Caring Continues options, you need to be insured with, or change your insurance, to a private health fund with coverage that permits this (currently: Medibank, BUPA, HCF, AHM, and those funds part of the Australian Health Service Alliance) and you and baby need to be well and discharged by your obstetrician and paediatrician earlier. The Caring Continue options, including Mater Moments at Emporium, are not available to women who booked with Hatch Private Maternity after Thursday 27 October 2022.     

If you have questions surrounding eligibility, please contact our team on 07 3163 1782.

Will my obstetrician and paediatrician visit me at the Emporium?

As you and baby have been discharged from the hospital this would not normally be required. If there were concerns about you or baby, you can present to the Pregnancy Assessment Centre at Mater. 

What time is checkout for Mater Moments at Emporium?

The hotel checkout time is strictly 10 am.

We ask that you kindly adhere to this checkout time, as the hotel must allow sufficient time to clean the room, before the next Mater family arrives for their stay. 

Can additional family members stay with me at the Emporium?

Yes, other family/children can stay at the hotel. Once you are at the hotel you can arrange for a trundle bed at a cost of $35 p/p per night (as per hotel policy).

*please note there is a maximum of four people per room (e.g. mum, partner, baby and 1 x child/ guest).

**please note children under the age of 18 will not be permitted to stay at the hotel unsupervised as per hotel policy.

Will there be any midwives at the Emporium to provide care?

Going to the Emporium Hotel South Bank is your special time with baby and those you love. Mater Mothers' Private Brisbane staff will be there at all times, but your experiences at the Emporium Hotel South Bank will be very different from being an inpatient at Mater Mothers’ Private Brisbane. Mums and babies are discharged from the hospital. A Mater midwife or nurse will be on site at the Emporium Hotel South Bank 24 hours per day to respond to any urgent concerns and provide support if required.

Our midwife will visit you during your hotel stay to do a postnatal wellbeing assessment for you and your baby, just as they would if you had gone home earlier. 

How long can I stay at the Emporium?

Mater Moments at Emporium includes two nights at the exquisite Emporium Hotel Southbank. Extended stay options are available through the Emporium for an additional cost.

Where can I park my car for Mater Moments at Emporium?

There is valet car parking at the hotel which costs $50 per night. You are also welcome to use our Mater carparks with the three to five day passes if you choose. The hotel is a five minute walk away.

What will my baby sleep on while at the Emporium?

Each hotel room has the same cot that you've been using at Mater Mothers' Private Brisbane. 

How will I get to the Emporium?

Mater Mothers' Private Brisbane will organise a door to door service to pick you up and transfer you and your baby down to the hotel.

What meals are provided as part of Mater Moments at Emporium?

There is a specifically designed menu for all new mothers. The hotel will supply three meals a day for mum, and you can order those meals at any time.

You will be required to pay for any other meals/refreshments purchased for anyone staying with you or from the mini bar (as per hotel policy).  

A children's menu is available upon request.

What is included in the room as part of Mater Moments at Emporium?

You will enjoy a river-facing, premium room with views to the city. The room includes:

  • balcony
  • king-size bed
  • smart-TV
  • cot
  • bath
  • nappy bin
  • Mater baby products for purchase
  • fridge to keep breastmilk
  • breast feeding chaise lounge
  • boomerang pillow.

Can I stay longer at the Emporium if I choose?

Yes, you can extend your stay at the hotel should you choose. You will need to move from your original room to another within the hotel. This would be subject to availability and at a further cost to you. If you do choose to extend your stay, this is outside of the Mater Moments at Emporium service and Mater staff are not able to support you in the new room or provide additional equipment such as a cot and bath.

What do I need to take to the Emporium?

You will need the same items you are asked to bring to the hospital for your stay. Other items you may wish to include for your comfort at the hotel are:

  • baby clothing
  • baby wraps and blankets
  • baby fundamentals (nappies, wipes etc)
  • all personal toiletries
  • feeding equipment and/or breast pump.

Can I have visitors at the Emporium?

Visitors are very welcome at the hotel. If you intend to have family come and visit, we ask that you inform the hotel reception staff so your visitors can get access to your room. Valet parking is also available for visitors. The hotel has a number of public areas, bars, restaurants, coffee shops and lounges for you and your visitors to enjoy.

Does the luxury transfer for Mater Moments at Emporium include a car seat?

Yes. The luxury transfer is fitted with a car seat.

Will I need to give my credit card details to the Emporium?

Yes. The Emporium staff will pre-authorise a $200 charge on your credit card for the cover of incidentals ($100 per night).

Does Mater Florist deliver flowers to parents staying at the Emporium?

Yes we do. Mater Florist delivers fresh blooms and gifts to all Mater mums including those staying at Emporium Hotel South Bank.

Please order before 2 pm for same day delieveries from Monday to Saturday. Flower delivery to the Emporium is a complementary service, as it is with all Mater Florist deliveries within the Mater Hospital Campus.

Place your order online or call during business hours on 07 3163 1855.

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For urgent assessment at any stage of your pregnancy, please present to your nearest emergency centre or Mater Mothers’ 24/7 Pregnancy Assessment Centre in South Brisbane.

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