Coming to hospital

During your stay with us, our midwives and nurses will provide education and information to enable you to confidently care for yourself and your baby in preparation for going home. While at Mater Mothers’ Private Mackay, you will have 24 hour access to our expert, caring midwives, nurses and clinical support team at the press of a button. 

Where to go for admission

Admission during the day

For admission to Mater Mothers’ Private Mackay during the day, please present to the main entrance of the hospital at Willetts Road. If you can walk, please go to the main reception in the hospital foyer. If you are in strong labour and too uncomfortable to move from the car, or you need immediate assistance, please remain in the car and ask your support person to request urgent assistance at the hospital's main reception.

After hours admissions

If you’re coming to hospital after hours (between 10 pm and 6 am) please present to the Emergency Care Centre.  There is a video intercom to enable you to contact the ward, who will remotely open the door for you. If you phone ahead and let us know you'll be coming into Mater Mothers' Private Mackay, we can arrange for someone to meet you at this door. The front doors to the hospital will be electronically locked between 10 pm and 6 am. 


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For urgent assessment at any stage of your pregnancy, please present to your nearest emergency centre or Mater Mothers’ 24/7 Pregnancy Assessment Centre in South Brisbane.

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